1.1. By accessing or using KTSolutionZ services, you agree to be bound by these Terms. If you do not agree, please do not use our services. Continued use of our services following any changes to these Terms constitutes acceptance of the updated version.
Where a client provides their own contract, purchase order terms, supplier agreement, or any other document purporting to govern the engagement, the following applies:
2.1. KTSolutionZ will review and may agree to sign such documents as a gesture of good faith and to facilitate the engagement.
2.2. Signing a client-provided document does not constitute acceptance of any terms that conflict with, override, or replace these Terms of Service unless KTSolutionZ has explicitly agreed to such deviations in a separately signed written Annex.
2.3. Any clause within a client-provided document that contradicts these Terms shall be considered void and unenforceable as against KTSolutionZ, unless expressly agreed otherwise in writing and countersigned by both parties.
2.4. Where KTSolutionZ agrees to deviate from these Terms for a specific engagement, such deviations shall be documented in a written Annex, signed by both parties, which will take precedence only for the specific matters addressed within it.
2.5. In all other respects, and in the absence of a signed Annex, these Terms of Service shall prevail.
3.1. KTSolutionZ provides the following services on a self-employed, independent consultant basis:
These services are delivered through four main service packages: Power Session, Process Diagnostic & Clarity, Structured Process Delivery, and Full Process Transformation. Individual services outside of these packages may be considered at KTSolutionZ's sole discretion, and where such service is quoted and the client does not proceed with it within initial offer period, any future request for the same or related service will be subject to standard base pricing only and as part of the service packages in place. Standalone engagements outside an existing service package are subject to a minimum commitment of 5 working days. Requests falling below this threshold — including but not limited to Tasks on Demand or Project Management requested in isolation — will not be considered.
3.2. Services are delivered remotely or on-site as agreed at the point of booking. On-site availability is subject to location and will be confirmed at the point of scoping. The specific scope, deliverables, and timelines for larger engagements will be agreed in writing before work commences.
3.3. Where KTSolutionZ is unable to deliver a requested service, and a relevant and trusted connection is available who may be able to assist, KTSolutionZ may — with the client's prior agreement — pass the client's contact details to that connection as a courtesy referral. This is provided at no charge and without any guarantee of outcome. KTSolutionZ accepts no liability for the services, conduct, or results of any third party referred in this way.
3.4. The client is responsible for carrying out their own due diligence on KTSolutionZ's credentials, experience, and suitability before entering into any engagement. Where a client requires evidence of specific qualifications, certifications, or experience as a condition of engagement, it is the client's responsibility to request and verify such evidence prior to confirming the engagement. Failure to request such verification before the engagement commences will be taken as the client's acceptance of KTSolutionZ's stated credentials. Claims of misrepresentation made after an engagement has commenced, where no verification was requested beforehand, will not be accepted as grounds for immediate termination under Section 9.8.2.
4.1. Booking
4.1.1. All bookings must be made through the official KTSolutionZ website or via agreed contact methods.
4.1.2. Bookings are confirmed only once payment has been received and acknowledged, unless otherwise agreed in writing.
4.1.3. A Purchase Order (PO) is required where a client requests invoice in advance-based payment. Service will not commence until initial payment is settled in the account, which may take up to 5 working days to clear.
4.2. Payment Terms
4.2.1. All prices are quoted in GBP. Rates are reviewed periodically and are subject to change. Any confirmed quote remains valid until its stated expiry date. Once a quote has lapsed or an engagement has concluded, new work will be quoted at the rates applicable at that time.
4.2.2. Payment schedules are structured as follows:
4.2.2.1. Standalone Power Session — Payment is required in full at the point of booking. No session will be confirmed or scheduled until payment has been received.
4.2.2.2. Engagements up to 10 weeks in duration — A 50% advance payment is required before work commences. The remaining 50% is due either 30 calendar days after the first payment date or before final delivery of any agreed deliverables and as stated on the invoice's pay by date, whichever comes first. No final outputs will be released until final payment has been received and confirmed.
4.2.2.3. Engagements exceeding 10 weeks in duration — Payment is structured in three instalments: 40% is due before work commences; a further 40% is due upon reaching the first agreed milestone; and the remaining 20% is due before final delivery. No final outputs will be released until this payment has been received and confirmed. Milestones will be defined in the Scope of Work or agreed in writing before the engagement commences. Regardless of milestone timing, no payment interval may exceed 30 calendar days from the previous payment date. Where a milestone has not been reached within 30 calendar days of the previous payment, the instalment falling due at that milestone becomes payable on that 30th calendar day. Payment schedules will otherwise follow the invoice's Pay By date where specified.
4.2.3. For longer engagements, payment milestones and schedules will be defined in the project-specific Scope of Work agreement. Where a Scope of Work is issued, the payment schedule within it takes precedence over 4.2.2.
4.2.4. Invoicing is available for larger engagements by prior arrangement, subject to receipt of a valid PO.
4.2.5. Unless previously agreed on a different payment timeline, late payments may result in suspension of service and will incur interest at 5% of the outstanding invoice total for each week delayed. Interest will be applied per overdue invoice and noted separately on the following invoice period.
4.3. Promotional and Discounted Pricing
Promotional pricing is offered at KTSolutionZ's sole discretion and may vary from time to time. Where a discounted rate is quoted, the following conditions apply:
4.3.1. The quoted promotional rate is valid until the expiry date stated on the quote. If the client does not sign for the service and pay by the specified date, the promotional rate lapses and cannot be reinstated.
4.3.2. Each client is entitled to apply one promotional discount once, across all packages, within any 6-month rolling period calculated from the date the original promotional quote was issued — regardless of whether that quote was accepted or not.
4.3.3. Where a client declines a promotional quote and subsequently requests a new quote for the same or lower-value service within that 6-month window, no promotional rate will be offered. The standard rate applies.
4.3.4. Where a client wishes to upgrade to a higher-value service or package within the same 6-month window, KTSolutionZ may — at its discretion — honour the original promotional rate, provided the client confirms and pays as per the terms stated on the new quote.
4.3.5. Promotional pricing cannot be combined with other offers, applied retrospectively, or carried forward beyond the expiry date stated on the quote.
4.4. Payment Methods
Payments are processed securely via PayPal or Revolut. Bank transfer is available on request. Payment references should include the client's name, date of service, and relevant transaction reference where applicable, or alternatively the reference provided in advance as per invoice or otherwise agreed.
4.5. Expenses
4.5.1. Service fees do not include overnight accommodation or associated travel costs where an on-site engagement requires the consultant to stay away from their primary location. These costs will be communicated to the client in advance and handled in one of the following ways, as agreed before the engagement commences:
4.5.2. Where the client arranges and pays for accommodation and travel directly, KTSolutionZ must approve the arrangements in advance to ensure suitability for the engagement. KTSolutionZ reserves the right to decline arrangements that are not reasonably suitable and to propose alternatives, the cost of which will be agreed before booking.
4.5.3. All other on-site costs — including but not limited to local travel, food, and materials — will be outlined in the engagement proposal or Scope of Work and agreed before work commences.
5.1. For the purposes of booking, rescheduling, cancellation, amendments to any agreement, or any other formal notification, accepted forms of communication are:
5.2. A clear, time-stamped record of communication must be available. Verbal agreements are not binding unless confirmed in writing by both parties.
5.3. WhatsApp may be used for general enquiries and initial contact only. It does not constitute an accepted form of formal communication for the purposes of booking, cancellation, amendments, or any other binding instruction under these Terms.
Where KTSolutionZ requires access to client data, systems, personnel, or information in order to deliver the agreed service:
6.1. The client is responsible for providing timely access to all necessary materials, systems, data, documentation, and personnel required for delivery of the agreed service.
6.2. KTSolutionZ is not liable for delays caused by the client's failure to provide required access or information.
6.3. Where such delays occur within a contracted period, KTSolutionZ will issue a formal written reminder. A maximum of two (2) reminders will be issued per delay.
6.4. If the delay continues beyond a mutually agreed response window following the second reminder, the contracted period will continue to run and the client will remain liable for the agreed fees. If the delay cannot be resolved within the contracted timeframe, the engagement will be paused and resumed at the earliest mutually agreed date, which may incur additional costs.
6.5. KTSolutionZ operates in a coordination, advisory, and delivery capacity. Unless explicitly agreed otherwise in a signed Scope of Work, KTSolutionZ does not hold managerial authority over the client's staff, does not have the ability to enforce compliance or cooperation from client personnel, and is not responsible for the internal decisions, conduct, or performance of the client's team.
6.6. The client is responsible for ensuring that all relevant internal stakeholders are made aware of the engagement, its purpose, and the cooperation required from them.
6.7. Where internal resistance, non-cooperation, or lack of engagement from the client's staff materially affects KTSolutionZ's ability to deliver, KTSolutionZ will notify the client in writing. The client is responsible for resolving such issues within a reasonable timeframe as agreed at the point of notification. KTSolutionZ is not liable for delays, incomplete delivery, or reduced outcomes resulting from internal resistance or non-cooperation on the client's side.
6.8. Where the client fails to resolve internal cooperation issues within the agreed timeframe following written notification, KTSolutionZ reserves the right to pause the engagement, adjust the agreed scope, or terminate the engagement in accordance with Section 9. Any fees accrued up to that point remain due and payable.
6.9. Senior mandate — Full Process Transformation engagements. Engagements delivered under the Full Process Transformation package require a named senior sponsor with genuine decision-making authority to be confirmed by the client before work commences. This individual must be accessible throughout the engagement and empowered to make or ratify decisions that affect the scope, direction, and implementation of the work.
6.10. Where the named senior sponsor is withdrawn, becomes unavailable, or is replaced during the engagement without adequate handover and without KTSolutionZ's prior written acknowledgement, KTSolutionZ reserves the right to pause the engagement until a suitable replacement is confirmed. The contracted timeline will continue to run during any such pause and associated fees remain due. Where a replacement cannot be confirmed within 14 calendar days, the engagement may be treated as suspended under Section 9.5.4.
6.11. Where the client wishes to grant KTSolutionZ authority over their staff or internal team members beyond the standard coordination and advisory capacity, this must be explicitly confirmed in writing and signed by both parties before such authority takes effect. Any extension of authority granted in this way does not alter or increase KTSolutionZ's liability beyond the total value of the agreed engagement, and all other terms within this section and these Terms of Service continue to apply in full.
6.12. KTSolutionZ will at all times act professionally and in the client's best interests within the agreed scope. Where KTSolutionZ identifies risks, blockers, or issues that fall outside its authority to resolve, these will be escalated to the client in writing promptly and with sufficient detail for the client to act on them.
7.1. Any work requested outside the agreed scope of a contracted engagement will be treated as a separate engagement and quoted accordingly before commencement.
7.2. KTSolutionZ will acknowledge all ad hoc requests within 2 working days of receipt and confirm whether the request will be accepted, declined, or requires further scoping before a decision can be made.
7.3. Ad hoc requests (minor support activities outside scheduled sessions or agreed scope) will be scoped, communicated, and agreed in writing before any work commences. These will be invoiced separately and payment is due by the date specified on the invoice. Work will not commence until funds are confirmed as settled.
7.4. Where repeated or cumulative ad hoc requests effectively constitute a broader body of work, KTSolutionZ reserves the right to consolidate these into a separate quoted engagement rather than treating each individually as a minor request. The client will be notified before this occurs.
7.5. Ad hoc requests are subject to a time allocation agreed at the point of scoping. Any request that upon review exceeds the initially agreed scope or time will be re-quoted before work continues. KTSolutionZ will communicate this to the client as soon as it becomes apparent and no additional work will proceed without written confirmation from the client to continue.
7.6. All ad hoc requests must be submitted in writing via an accepted form of communication as defined in Section 5. Verbal requests will not be acted upon and do not constitute a confirmed instruction.
7.7. KTSolutionZ reserves the right to decline requests that fall outside its expertise or current availability.
7.8. Delivery timelines — Where estimated delivery timelines are provided, these are indicative and based on information available at the point of scoping. KTSolutionZ will make every reasonable effort to meet agreed timelines. Where a delay is anticipated due to factors within KTSolutionZ's control, the client will be notified in writing as soon as reasonably practicable, with a revised estimated delivery date and an explanation of the cause. KTSolutionZ is not liable for delays caused by factors outside its reasonable control, including but not limited to delayed access, incomplete information, or changes requested by the client after the engagement has commenced. Where a client-requested change materially affects the delivery timeline, this will be communicated and agreed in writing before work continues.
8.1. All sessions commence at the scheduled booking time. The session timer begins at the agreed start time regardless of the client's arrival or readiness.
8.2. Late arrival does not entitle the client to an extension of the session duration. If the client wishes to receive the full session duration beyond the original end time, the additional time will be billed as a separate session.
8.3. If KTSolutionZ is late by up to 15 minutes, the client will receive a complimentary half-session. If the delay exceeds 15 minutes, the client will receive a full complimentary session, scheduled at a mutually agreed time.
9.1. General Principle
Where either party has concerns regarding the delivery or conduct of an engagement, they are encouraged to raise these in writing via an accepted form of communication as defined in Section 5 before initiating cancellation. KTSolutionZ will acknowledge any such concern within 3 working days and both parties will make reasonable efforts to resolve the matter before termination is sought.
9.2. Rescheduling — Power Session
9.2.1. Rescheduling requests for a confirmed Power Session must be submitted in writing with a minimum of 24 hours' notice prior to the scheduled start time. Requests submitted within this window will be accommodated where possible at no additional charge, once only. The rescheduled session must be confirmed within 14 calendar days of the original session date, or at the earliest available slot offered by KTSolutionZ, whichever is sooner.
9.2.2. Failure to reschedule within this window, or failure to attend without prior notice, will result in forfeiture of the session payment. No refund will be issued.
9.2.3. Where KTSolutionZ needs to reschedule a confirmed Power Session, the client will be notified as soon as reasonably practicable and offered the next available slot at no additional charge.
9.3. Rescheduling — Working Sessions Within an Active Engagement
9.3.1. Individual working sessions, meetings, or check-ins scheduled as part of an active engagement may be rescheduled by either party with reasonable written notice, provided the rescheduling does not materially hinder the timely delivery of the engagement or cause the contracted timeline to be exceeded.
9.3.2. Where repeated rescheduling by the client causes delays to delivery, the contracted timeline will continue to run and the client will remain liable for the agreed fees. KTSolutionZ will issue a written notice if rescheduling patterns are affecting delivery, and both parties will agree a revised schedule in writing before work continues.
9.3.3. Where KTSolutionZ needs to reschedule a working session within an active engagement, the client will be notified in writing as soon as possible and an alternative time proposed with minimal disruption to the agreed timeline.
9.4. Rescheduling — Engagement Start Date
9.4.1. Where a client requests to postpone the confirmed start date of an engagement before work has commenced, a minimum of 5 working days' written notice is required. KTSolutionZ will accommodate one postponement request per engagement where possible, subject to availability. The new start date must be confirmed and agreed in writing within 14 calendar days of the original start date, or the engagement may be treated as cancelled and cancellation terms will apply.
9.4.2. Where KTSolutionZ needs to postpone a confirmed engagement start date, the client will be notified in writing as soon as possible with a proposed alternative start date. Where the proposed date is not acceptable to the client, the engagement may be cancelled and any advance payment refunded in full.
9.5. Cancellation — Notice Periods and Work in Progress
9.5.1. Minimum notice period — In the absence of a specific Scope of Work agreement, the following minimum written notice periods apply for cancellation or suspension of an engagement: a minimum of 30 calendar days for engagements longer than 3 months; a minimum of 15 calendar days for engagements between 2 weeks and 3 months; and a minimum of 3 working days for engagements shorter than 2 weeks. Notice must be submitted via an accepted form of communication as defined in Section 5 and receipt confirmed. The notice period is subject to charges unless otherwise agreed.
9.5.2. Work in progress — Any work commenced, prepared, or delivered prior to the cancellation notice taking effect will be charged in full. This includes research, documentation, planning, stakeholder engagement, and any other billable activity carried out as part of the engagement.
9.5.3. Third-party commitments — Where KTSolutionZ has engaged or coordinated with third parties on the client's behalf as part of the engagement, the client remains liable for any costs or commitments already incurred that cannot be recovered.
9.5.4. Suspension — Where a client requests a temporary suspension of an active engagement, minimum written notice as per 9.5.1 is required. KTSolutionZ cannot guarantee availability upon resumption and a restart fee may apply to account for re-familiarisation, rescheduling, and any additional preparation required. This will be communicated and agreed before work resumes. Suspended engagements not resumed within 30 calendar days will be treated as cancelled and cancellation terms will apply.
9.5.5. Handover — Upon cancellation, KTSolutionZ will provide a reasonable handover of any work completed to date, in a format agreed between both parties. Handover may be subject to charges if it falls outside the notice or active period.
9.5.6. Where the advance payment received does not cover the work delivered up to the point at which a cancellation or suspension takes effect — including any work carried out during the notice period itself — the outstanding balance will be invoiced and remains due until settled in full. The notice period does not constitute a billing-free period where active work continues to be delivered within it.
9.5.7. During the notice period, KTSolutionZ will continue to carry out the contracted work as agreed. Where the client deliberately withholds work, access, information, or cooperation during the notice period — whether by inaction or by active obstruction — this does not reduce or eliminate the client's liability for fees due during that period. The full notice period remains chargeable regardless of the client's level of engagement during it. KTSolutionZ will document any such withholding in writing and notify the client accordingly.
9.6. Client-Initiated Cancellation — Refund Logic
9.6.1. Cancellations made within the required notice period will be processed in accordance with 9.5. Any refund — if applicable — will reflect only the genuinely undelivered portion of the work, calculated at KTSolutionZ's discretion based on time invested, materials prepared, and information already provided to the client.
9.6.2. Cancellations made without the required notice, or without reasonable justification where no fault lies with KTSolutionZ, will not be eligible for any refund and may be subject to additional charges.
9.6.3. Indecisiveness, change of mind, or lack of professional engagement on the client's part does not constitute grounds for a refund.
9.7. KTSolutionZ-Initiated Cancellation
9.7.1. Where KTSolutionZ initiates cancellation of a confirmed engagement and work has commenced, no full refund will be issued and any outstanding charges will be billed. A partial refund reflecting only the genuinely undelivered portion may be offered at KTSolutionZ's discretion, taking into account time invested, materials prepared, and information already provided to the client.
9.7.2. Where KTSolutionZ is compelled to cancel due to the client's breach of these Terms, repeated delays in providing access or information, non-cooperation, or behaviour that makes delivery impossible or unreasonable, no refund will be issued. The client remains liable for any fees outstanding at the point of termination.
9.8. Immediate Termination and Force Majeure
9.8.0. Evidence requirement for immediate termination — Immediate termination by either party may only be invoked where the invoking party can provide written evidence of the grounds cited at the time the termination notice is submitted. A termination notice submitted without supporting evidence will not be considered valid under these Terms and the standard notice periods under 9.5.1 will apply instead. Where the opposing party disputes the grounds or the evidence, the dispute resolution process under Section 13 applies before termination takes effect, except where insolvency is confirmed or where there is an immediate risk of harm, data breach, or illegal activity.
9.8.1. Immediate termination by KTSolutionZ — KTSolutionZ reserves the right to terminate services with immediate effect, without notice or refund, if:
In such cases, any pre-paid fees will be withheld or refunded in full or in part at KTSolutionZ's sole discretion. The client remains liable for any outstanding fees at the point of termination. KTSolutionZ expects mutual respect and professional conduct throughout all engagements.
9.8.2. Immediate termination by the client — The client may terminate an engagement with immediate effect, without serving the standard notice period, only where KTSolutionZ has committed a fundamental breach of these Terms. Grounds for immediate termination by the client are limited to:
Where immediate termination is invoked by the client, written notice must be submitted via an accepted form of communication as defined in Section 5, setting out the specific grounds and supporting evidence. KTSolutionZ will be given 5 working days to respond before termination takes effect, except where insolvency is confirmed. Any refund will reflect only the genuinely undelivered portion of work, assessed fairly against fees already paid.
9.8.3. Force majeure — Neither party shall be held liable for failure or delay in performance where such failure is directly caused by circumstances genuinely beyond that party's reasonable control. For the purposes of these Terms, force majeure is strictly limited to: natural disaster, fire, flood, a pandemic formally declared by a national or international authority, acts of war or terrorism, or a government-imposed restriction that directly and demonstrably prevents delivery of the agreed service.
The following do not constitute force majeure under these Terms: personal financial difficulty, change of business priorities, staff unavailability, technology failures within either party's reasonable control, or change of mind.
Where a force majeure event occurs, the affected party must notify the other in writing as soon as reasonably practicable, setting out the nature of the event and its expected impact on delivery. The engagement will be suspended for the duration of the event and rescheduled to the earliest mutually agreed available date at no additional cost to either party. Where rescheduling is not possible or not acceptable to the client, a partial refund reflecting only the genuinely undelivered portion of the engagement may be considered at KTSolutionZ's discretion. No additional compensation beyond rescheduling or partial refund where applicable will apply.
10.1. All materials, frameworks, methodologies, templates, and content created or used by KTSolutionZ — whether pre-existing or developed during an engagement — remain the sole intellectual property of KTSolutionZ.
10.2. Any proprietary information, data, or materials provided by the client to KTSolutionZ during an engagement remain the sole intellectual property of the client. KTSolutionZ will not use, reproduce, or distribute client-provided materials beyond what is necessary to deliver the agreed service.
10.3. All new work and deliverables created during an engagement — including but not limited to process maps, audit reports, training materials, and documentation — are the intellectual property of KTSolutionZ and are licensed to the client for their own internal business purposes only.
10.4. Neither party may reproduce, redistribute, repurpose, resell, or otherwise reuse the other party's intellectual materials — whether original or jointly developed — without prior written consent from the other party. Where both parties wish to reuse or reference jointly developed work, the terms of such reuse must be agreed and confirmed in writing by both parties before it takes place. An email exchange confirming mutual agreement is sufficient for this purpose. Alternatively, a formal written agreement can be drafted on request.
10.5. Deliverables may not be shared with, passed to, or used by third parties, subsidiaries, or affiliated entities without prior written consent from KTSolutionZ.
11.1. Both parties agree to maintain the confidentiality of any non-public, proprietary, or sensitive information shared during the course of an engagement. This includes but is not limited to:
11.2. This obligation survives the termination of any engagement for a period of five (5) years. A formal Non-Disclosure Agreement (NDA) can be arranged on request prior to any sensitive information being shared.
KTSolutionZ provides all services to the best of its professional ability. However:
12.1. KTSolutionZ does not guarantee specific business outcomes, financial results, or employment decisions.
12.2. KTSolutionZ is not liable for any indirect, incidental, consequential, or special damages arising from the use of its services.
12.3. KTSolutionZ is not liable for delays, outcomes, or failures caused by third parties, team members outside of agreed scope, or decisions made by the client outside of the agreed project plan.
12.4. Our total liability for any engagement shall not exceed the total amount paid by the client for that specific service or engagement.
12.5. The services provided are advisory and consultative in nature. The client is solely responsible for any decisions made and actions taken based on advice or deliverables provided.
13.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
13.2. Where a dispute arises between KTSolutionZ and the client in connection with these Terms or any engagement, both parties agree to attempt to resolve the matter through direct written communication between the parties in the first instance. The party raising the dispute will notify the other in writing via an accepted form of communication as defined in Section 5, setting out the nature of the dispute and the outcome sought. Both parties will make reasonable efforts to reach a resolution within 14 calendar days of that notice being received.
13.3. Where resolution between the parties has been attempted and has not produced an agreed outcome within the specified period, any dispute arising from or related to these Terms or any engagement with KTSolutionZ shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13.4. Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect their rights.
KTSolutionZ reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to ktsolutionz.co.uk/terms-of-service.html. Continued use of our services following any update constitutes acceptance of the revised Terms.
For questions about these Terms, please contact:
These Terms of Service ("Terms") govern your use of the services provided by KTSolutionZ, operated by Kinga Timea Szente as a self-employed independent contractor. By engaging with or purchasing any service from KTSolutionZ, you confirm that you have read, understood, and agree to be bound by these Terms. Engaging under these Terms does not create an employment relationship, partnership, joint venture, or agency arrangement of any kind between KTSolutionZ and the client. KTSolutionZ is solely responsible for its own tax obligations and National Insurance contributions.
For details of how KTSolutionZ collects, uses, and protects personal data, please refer to our Privacy Policy.
Where a separate written Scope of Work or Service Agreement is issued by KTSolutionZ and signed by both parties, the terms specified within that agreement take precedence for the matters it explicitly covers. Any points not addressed in that agreement remain subject to these Terms of Service in full. Where a client wishes to introduce their own contractual terms, Section 2 of these Terms applies.
These terms were last updated in April 2026.
